Privacy-First

Privacy Policy

Your privacy matters. We built Caretly with privacy at its core.

Last updated: December 30, 2024

Our Privacy Promise

We don't sell your data. We don't share your text with third parties. We don't train AI models on your private content. Your words stay yours.

1. What We Collect

We collect only what's necessary to provide and improve our service:

  • Account Information: Email address and authentication data when you sign up.
  • Usage Data: Anonymous metrics like enhancement counts and template usage to improve the product.
  • Text Content: The text you submit for enhancement is processed in real-time and not permanently stored.

2. How We Process Your Text

When you use Caretly to enhance text:

  • Your text is sent securely to our AI processing service
  • The enhanced version is returned to you immediately
  • Your original and enhanced text are not permanently stored
  • Your content is never used to train AI models
  • Your text is never shared publicly or with third parties

3. Data Security

We take security seriously:

  • All data transmission is encrypted using TLS/SSL
  • Authentication is handled via industry-standard OAuth providers
  • We use secure, reputable cloud infrastructure
  • Access to user data is strictly limited to essential personnel

4. Third-Party Services

We use carefully selected third-party services:

  • AI Processing: We use enterprise-grade AI APIs (such as Groq) to enhance your text. These providers do not use customer data for training.
  • Authentication: Supabase for secure user authentication.
  • Payments: Polar under Stripe for secure payment processing. We never see your full card details.
  • Analytics: Vercel Analytics for anonymous, privacy-respecting usage insights.

5. Your Rights

You have full control over your data:

  • Access: Request a copy of your account data at any time.
  • Deletion: Delete your account and all associated data.
  • Portability: Export your data in a standard format.
  • Correction: Update your account information anytime.

To exercise any of these rights, contact us at privacy@caretly.ink

6. Cookies

We use minimal, essential cookies:

  • Authentication cookies: To keep you logged in.
  • Preference cookies: To remember your settings (like dark mode).

We don't use tracking cookies or sell cookie data to advertisers.

7. Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes via email or a notice on our website. Your continued use of Caretly after changes constitutes acceptance of the updated policy.

8. Contact Us

Questions about privacy? We're here to help.

Email: privacy@caretly.ink

Privacy-first, always.

Built by professionals who understand that your words are your business.